Last updated March 12, 2024
Thank you for your business. We hope you are pleased with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a refund or exchange. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at e.mockerman@blueridgetractor.com with proof of purchase. After receiving a confirmation, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:
Blue Ridge Tractor Co., Inc.
Attn: Returns
176 Old NC Hwy 268
Wilkesboro, NC 28697
United States
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange.
EXCEPTIONS
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note:
- A 20% restocking fee will be charged for all returns.
- Freight is non-refundable unless the dealer is at fault.
- No returns after 30 days.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
336-667-9247
e.mockerman@blueridgetractor.com
